If your recipient has not received their gift invitation, try the following steps:
- Confirm that the recipient's email address or phone number was entered correctly.
- Ask the recipient to check their spam, junk, promotions, or other filtered folders.
- Ask them to search their inbox for "Giftagram."
- Confirm that their email provider or company security settings are not blocking external messages.
- Resend the invitation from your GiftCenter account, if that option is available.
- Share the gift link directly with the recipient, if your order includes a shareable link.
If the recipient's contact information is incorrect or the invitation still does not arrive, contact hello@giftagram.com. Include the order number, recipient name, and correct email address or phone number.